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Toxic Employee Dental Office
Dental Employment

Dealing with a Toxic Employee in Your Dental Office?

Most dental office employees—whether receptionists, assistants, or hygienists—are committed professionals who care deeply about their patients and take pride in their work. Dentists, often focused on clinical responsibilities, may not always fully recognize the day-to-day contributions of their team. But

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Dental Practice Phone Calls
Dental Employment

The Phone is a Dental Practice Lifeline

Do You Know How Your Phones Are Being Handled? It’s amazing how much computers have transformed the way dental offices run. Scheduling, billing, insurance claims, treatment records, reminders—all are now digitized, streamlined, and efficient. Yet for all the high-tech systems

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dental office merger
Dental Practice Sales

The Urge to Merge – Should You Combine Dental Practices?

Have you ever considered merging a smaller dental practice into your own? As many baby boomer dentists move toward retirement, we’re seeing a rise in small, underperforming practices—often collecting less than $500,000 annually. Many of these practices belong to doctors

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Embezzlement in the Dental Office
Dental Employment

Embezzlement in the Dental Office

Most dentists think of their practices as small, close-knit teams where embezzlement “could never happen.” Unfortunately, it does—and often more frequently than expected. Ironically, the employee who commits embezzlement is often seen as the “perfect employee”—hardworking, loyal, always in control,

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